Frequently Asked Questions
Orders & Customization
Do you offer custom or personalized items?
Absolutely — customization is one of our favorite things. We offer personalized options on select drinkware, engraved gifts, journals, boards, and more. If you have an idea that isn't shown online, reach out — we may be able to create something that matches your vibe.
Will I receive a proof before my custom item is made?
Yes! For custom and engraved orders, we will send you a photo of the design for your approval before production begins. Please review carefully — once you approve, we get to work and changes cannot be made after that point.
Can I request a custom name or saying on my item?
Yes! For eligible items, simply leave your custom request in the order notes at checkout or send us a message. We'll do our best to accommodate you.
Can I change or cancel my order?
We begin processing orders quickly! Please contact us within 24 hours of placing your order to request a change or cancellation at kim@deliciousvibez.com.
Car Charms
Can I choose the color of my Car Charm?
Car Charm colors are chosen by Delicious Vibez as part of the handcrafted process, so no two are exactly alike. You are welcome to leave a color preference in the order notes at checkout, and we'll do our best to accommodate it.
What is the Car Charm made of?
Each Car Charm is handmade from wood and created with Love & Sass by Delicious Vibez.
How do I hang it?
Each charm comes with an elastic cord ready to hang from your rearview mirror.
Is my Car Charm also an air freshener?
No. Car Charms are decorative accessories made to add a little personality and sass to your ride.
Car Fresheners
Can I choose the mica color or decorative accents?
The mica color and decorative accents are chosen by Delicious Vibez as part of the handcrafted process. Each freshener is one of a kind and may vary slightly from the product photo.
Can I choose my tin color?
Tin colors may include white, black, or pink. You are welcome to leave a preference in the order notes at checkout, and we'll accommodate when possible.
How long does the scent last?
Scent longevity varies based on temperature and use. Fresheners typically last about 2–4 weeks. Keep the tin closed when not in use to help extend the scent life.
Candles
What are your candles made of?
Every Delicious Vibez candle is hand-poured in small batches using 100% soy wax and premium fragrance oils — always made with Love & Sass in Arizona.
What jar colors are available?
Candle jars may be available in matte black, frosted white, and pink.
How long do your candles burn?
Burn tests show approximately 35–40 hours of burn time when the candle is properly cared for. Always trim your wick to ¼ inch before each burn and keep your candle away from drafts for the best experience.
How do I care for my candle?
Trim the wick to ¼ inch before each burn. For the best first burn, allow your candle to burn for approximately four hours so the wax can melt evenly across the surface and help prevent tunneling. Never leave a burning candle unattended, and do not burn for more than four hours at a time.
Are your fragrances phthalate-free?
Yes — all of our candles are made with premium fragrance oils that are 100% phthalate-free. We never compromise on what goes into your space.
Are your room & linen sprays safe for my family and pets?
Yes! Our Room & Linen Sprays are made with Candle Science's EcoBase — a toxin-free, 100% biodegradable concentrate made from over 50% plant-based ingredients. It's dermatologist tested, pet-friendly, safe for use around the whole family, and gentle on the environment. No harmful residues, just a clean, long-lasting scent.
Dream Melts
What are Dream Melts?
Dream Melts are crescent-moon-shaped soy wax melts created to bring your favorite Delicious Vibez scents into your space.
Do I need a wax warmer?
Yes. A wax warmer or melter is required and is not included with your Dream Melts. Electric and tea-light warmers can both work, as long as they get hot enough to fully melt the wax. We have found that Scentsy warmers may not get hot enough to provide the strongest scent throw.
How do I use Dream Melts?
Place two or three Dream Melts into a clean, dry wax warmer — no water needed. When the scent fades, allow the wax to cool, remove it, and add fresh Dream Melts.
Expression Jars
What is an Expression Jar?
Expression Jars are themed keepsakes created for encouragement, confidence, connection, laughter, healing, milestones, and whatever expression looks like for you. Depending on the jar, you may receive folded paper notes or engraved wooden tokens. Each individual listing will tell you what is included.
Will my Expression Jar contain wood tokens or paper notes?
That's determined by Delicious Vibez based on the jar style — it's part of what makes each jar intentionally designed. Some jars are paper-based (perfect for longer messages) while others feature laser-engraved wood tokens. The product listing will indicate which format your jar includes. If you have a specific question, reach out and we'll be happy to help.
Does my Expression Jar include a crystal?
Yes. Every Expression Jar includes a crystal thoughtfully chosen to complement that jar's theme, message, and intention. The individual product listing will share which crystal is included with that design.
Can I customize an Expression Jar?
If you have a personalization idea or are looking for a specific theme, message, or occasion, please email Delicious Vibez to discuss what you have in mind. Custom requests are reviewed individually to make sure they are the right fit for an Expression Jar.
Do any Expression Jars contain adult humor or profanity?
Yes — some Expression Jars are designed for mature audiences and may contain adult humor, explicit language, or sassy content. Please review the product description carefully before purchasing, especially if buying as a gift. We want the vibe to land perfectly — for the right person. 😈
Custom Engraved Boards
How do I submit my personalization?
Enter your name, date, monogram, message, or any special requests in the Personalization Details box on the product page before adding to cart. For logos or custom designs, complete your order then email us your file.
What are the board dimensions?
Board dimensions are listed in the product description. Multiple sizes are available.
How long does engraving take?
Please allow 3–5 business days for engraving before your order ships.
MakerFlo's Laserette® Products
What is MakerFlo's Laserette®?
MakerFlo's Laserette® is a premium laser-engravable leatherette material. We proudly use this material to create select engraved pieces — delivering a clean, luxurious finish that's built to last.
What colors are available for MakerFlo's Laserette® products?
Available color options are listed on each product page. Black engraves silver; all other colors engrave black. Please note the valet tray is not available in gold or silver.
What's the Difference Between MakerFlo's Laserette® and Regular PU Leatherette?
MakerFlo's Laserette® is a premium, laser-ready faux leather created specifically for engraving. While both Laserette® and standard PU leatherette are synthetic materials, they perform very differently.
MakerFlo's Laserette®
Laserette® is engineered for clean, consistent engraving results. It is PVC-free, safe for CO₂ lasers, and designed to produce crisp, high-contrast engravings without melting, bubbling, or discoloration. Every color behaves predictably, making it ideal for professional, high-quality personalized products.
Generic PU Leatherette
Standard PU leatherette is a general faux leather material not specifically formulated for laser engraving. Quality varies widely between manufacturers, and some versions may contain PVC, which is unsafe to laser. Engraving results can be inconsistent — some pieces engrave well, while others may scorch, melt, or produce low contrast. Because of this variability, generic PU leatherette requires testing and is not always suitable for customer-ready products.
Products
Are your products handmade?
Yes! Every single product is handmade with Love & Sass by Delicious Vibez. Because of this, slight variations in color, texture, and finish are normal and part of what makes each piece unique.
What scents do you offer?
Our candle and wax-melt scents range from fresh and clean to sweet, cozy, floral, bold, seasonal, and a little bit sassy. Not sure which scent is right for you? Browse our full Scent Story Guide → Scent availability may change with the season, so check the individual product listing for current options.
Are your seasonal items available all year?
Some seasonal favorites may stay available longer than the season — because good vibez don't always follow a calendar. Availability can vary depending on materials, inventory, and demand, so grab your favorite when you see it.
Shipping & Delivery
How long does it take to receive my order?
It depends on the item! Here's what to expect:
- In-stock items (candles, Dream Melts, Car Charms, Car Fresheners, and most ready-made products): processed and shipped within 2–4 business days.
- Custom & personalized items (engraved boards, custom orders): please allow 3–7 business days for production before your order ships.
You'll receive a tracking number by email once your order ships. Please allow 24–48 hours for tracking to update.
What are your shipping rates and delivery times?
We offer Standard Shipping (5–8 business days) for $8.00, Express Shipping for $15.00, and free Standard Shipping on orders over $75. We also offer Local Meetup — Free for local customers. Delivery times may vary during holidays, peak seasons, or due to carrier delays.
Do you ship nationwide?
Yes! We ship across the United States. International shipping is not available at this time.
Returns & Issues
Do you accept returns?
Due to the handmade and custom nature of our products, all sales are final. We do not accept returns or exchanges for change of mind, color preference, or fragrance preference — please refer to product descriptions and reach out before purchasing if you have questions.
What if there's a problem with my order?
We stand behind everything we make. If your order arrives damaged, incorrect, or with a missing item, contact us within 7 days of delivery with your order number and photos. Here's how we'll make it right:
- Damaged item — replacement or store credit
- Wrong item sent — correct item sent or full refund
- Missing item — replacement sent
- Custom item concern — we'll work with you on a resolution case by case
Email us at kim@deliciousvibez.com and we'll respond within 2–3 business days.
Still Have Questions?
Reach out to us directly — we're always happy to help. Email us at kim@deliciousvibez.com or call us at 720.810.9312. You can also visit our Contact page.